Where should I park at the airport?
There are ample spaces in the airport's Parking Garage, Economy Parking, and Long-Term Parking lots. For information on each facility and current prices, please visit the Parking & Ground Transportation page. You can also take advantage of our convenient valet services.
What are the benefits of valet parking at the airport ?
Let us do the parking for you! For Express Valet, drive to the third level of the garage and one of our quick,
courteous attendants will take it from there. Or, for even more convenience, head straight to the departure level to take advantage of our CurbsideVALET service. Both options ensure your vehicle is safely
parked under cover for the duration of your stay. For Express Valet, the cost is only $8 for the first hour and $4 for each additional hour for a maximum of $20 per 24-hour period. For CurbsideVALET, the cost is just $10 for the first hour and $5 for each additional hour for a maximum of $26 per 24-hour period. Upon your return, the attendants will bring your vehicle to you,
with complimentary snow and ice removal during the winter months. Car-washing services are available for an additional charge and will be completed while you are away.
Can I reserve a parking space?
The airport’s parking facilities provide space for about 18,000 vehicles, which is more than enough to serve airport customers even during peak travel periods like Thanksgiving and Spring Break. Reservations aren't needed!
How do I get from the garage to the terminal?
Located a short walk (300 feet) from the terminal, the Parking Garage is connected to the terminal via an enclosed Pedestrian Bridge on Level 3 that features moving sidewalks and a unique art display of overhead lights. With ten elevators, eight escalators, and four moving walkways, the garage has been built for maximum customer convenience, comfort, accessibility, and mobility.
Is accessible parking offered for the physically challenged?
Absolutely. Ample parking for physically challenged individuals is available throughout the airport. In the Parking Garage, there are plentiful spots for vehicles displaying proper identification on either side of the center atrium on levels two, three, four, and five.
How frequently do shuttles run to and from the surface parking lots to the terminal?
Airport shuttles provide continuous, frequent service 24/7 to the terminal from numerous pick-up and drop-off shelters located in each lot.
What are payment options for airport parking?
Payment for the Parking Garage, Economy Lot, and Long-Term Lot can be made with cash or credit card. The airport accepts: Visa, MasterCard, American Express, and Diners Club. The Long-Term and Economy lots areas can be exited with a credit card. Those who prefer to pay with cash can use one of six cashier booths. In the Parking Garage, drivers can utilize one of the pay-on-foot stations which accepts credit cards. A cluster of stations is located on the third floor of the garage near the Pedestrian Bridge in addition to individual stations on other floors.
Where is the best place to park if i am just picking someone up?
Park and wait for free in our Cell Phone Lot! Once your party has landed and claimed bags, it may call your cell phone to let you know it is ready. You can then pull to the curb on the Arrivals Level roadway to pick-up your passenger(s) and help load luggage. The Cell Phone Lot contains 100 first-come, first-served spaces.
Do you offer parking coupons or discounts?
Coupons or discounts on airport parking are periodically available for special events or as part of a special airport promotion. Click here to subscribe for our free e-newsletter and receive periodic information about special parking offers and coupons.
My vehicle battery is dead, can someone help me?
Yes! Our roving 24-hour assistance vehicle has a driver who can provide free jump starts, inflate low tires, help customers find lost vehicles, and escort solo travelers arriving on late-night flights. If you need assistance, locate the nearest emergency phone. In the Parking Garage, you'll find emergency phones located near elevators, stairwells, and moving sidewalks. In the Long-Term Parking and Economy Parking lots, emergency phones are located at each shuttle shelter. You can also ask the shuttle drivers to report your request for assistance.
The IAA has contracted with Indiana Finest Wrecker Service, which can offer assistance with towing or motorists locked out of vehicles. Contact them at 317.243.6553; fees vary depending upon service needed.
I can't find the answer to my question on this website. What are my options?
Call our Guest Services center at 317.487.7243, contact your airline, or e-mail us your question using our online Customer Feedback form. Questions submitted via e-mail are answered Monday–Friday between the hours of 8 a.m. and 5 p.m.